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360 REALTORS

  • No of Complaints: 2
  • States (Active in): Haryana
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Year Established Not Available
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Introduction

When choosing a builder for your dream home or investment, it's crucial to evaluate their track record and legal standing. 360 Realtors, operating primarily in Haryana, presents an interesting case for potential buyers. Below, we delve into the builder's complaint history and legal outcomes to provide a clearer picture of what to expect.

Legal Case Overview

360 Realtors has recorded a total of 2 complaints against them, both of which resulted in the builder winning the cases without losing any. This might initially seem like a positive indicator; however, upon further examination, it appears the builder faced issues regarding contract fulfillment based on the details of the cases filed.

Case Summary

Both cases filed against 360 Realtors revolved around similar complaints. The complainants alleged that the builder unilaterally terminated their bookings and sought a refund for both interest and penalty. In response, 360 Realtors claimed that the complainants had failed to complete the necessary booking formalities and noted that they had refunded the full amount to the clients. The final verdict in both cases concluded with the complaint being disposed of, emphasizing the refund of the full amount.

Patterns and Analysis

Common Factors in Lost Cases

Despite winning the cases, the recurring theme points to misunderstandings or miscommunications regarding the booking process. The complaints were primarily about unilateral contract termination and demands for additional compensation (interest and penalties) due to alleged breaches on the part of the builder. The outcomes suggest that while the builder refunded the amounts, clients felt aggrieved, indicating a gap between customer expectations and the builder's operational protocols.

Common Factors in Won Cases

Since all the cases resulted in a refund, it demonstrates that 360 Realtors is responsive and willing to settle matters when issues are raised. Their ability to win these cases hinges on the fact that they maintain and adhere to their policy of refunding payments promptly if the client does not meet certain obligations. It illustrates a commitment to rectify situations even if the circumstances are disputed.

Conclusion

Overall, while 360 Realtors does not have a history of losing legal battles, the existence of complaints raises questions regarding customer satisfaction and communication. The builder's approach of refunding amounts promptly reflects a degree of professionalism, yet the frequent legal disputes hint at underlying procedural lapses that they may need to address.

Tips for Potential Buyers

  1. Understand Booking Formalities: Ensure you are fully aware of the booking process and complete all required formalities to avoid misunderstandings.
  2. Communicate Clearly: Maintain open lines of communication with the builder to clarify any doubts and document all interactions for future reference.
  3. Consider Reviews and Feedback: Look for feedback from other customers who have recently engaged with 360 Realtors to gauge their experience and satisfaction levels.

General Tips for Selecting a Builder

  • Check Legal History: Investigate any pending or past complaints against the builder to understand their legal standing and customer relations.
  • Research Projects: Visit completed projects by the builder to assess quality and craftsmanship.
  • Verify Credentials: Ensure the builder is registered and has the necessary licenses to operate in your area.
  • Obtain Multiple Quotes: Compare offers from different builders to determine the fair market rate and avoid overpaying.
  • Read Contracts Carefully: Always review contracts thoroughly before signing to ensure you are aware of all terms and conditions.

By using these insights, potential buyers can make better-informed decisions regarding their investments with 360 Realtors or any other builder.

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Unilateral Termination of Booking Refund Claims Completion of Booking Formalities

An analysis of the cases filed against the builder, 360 Realtors, which the builder won, revealed the following information. The cases primarily revolved around themes such as unilateral termination of booking, refund claims, and the completion of booking formalities.

The repeated claims by complainants generally asserted that the builder had unilaterally terminated their bookings and sought refunds of both the principal amount and interest or penalties associated with that termination. Essentially, the opposing party believed they deserved financial restitution due to what they perceived as unfair practices by the builder.

However, the builder's defense highlighted a critical aspect: the complainants often failed to complete the necessary booking formalities, which played a significant role in the outcomes of these cases. This suggests a pattern where disputes arose not necessarily due to wrongdoing on the part of 360 Realtors but rather due to misunderstandings or failures on the part of the clients to fulfill their obligations during the booking process.

The builder won these cases largely due to insufficient evidence presented by the complainants, which failed to establish a legitimate basis for their claims. Additionally, the builder effectively demonstrated that they had refunded the full amount to the complainants, thereby fulfilling their contractual obligations. This showcases that the disputes stemmed more from the misinterpretation of the contractual conditions rather than from any malicious intent or actions by the builder.

This analysis tells us about the reputation of 360 Realtors in the broader real estate market. It reveals a builder that is not only proactive in defending itself against legal claims but also one that seems well-versed in maintaining compliance with the necessary booking protocols. Such insights indicate that customers should be vigilant and informed, as accusations against builders can sometimes be unfounded or exaggerated.

In conclusion, potential buyers should approach real estate transactions with due diligence. While the market does have its share of legitimate disputes, the case analysis of 360 Realtors illustrates that accused builders can often vindicate themselves successfully. Therefore, prospective buyers are advised to rely on verified information and context when assessing a builder's reputation, rather than solely on isolated claims or sentiments.

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