SANTUR DEVELOPERS PRIVATE LIMITED

Introduction

In the realm of real estate development, buyers seek assurance of integrity and professionalism from builders. Santur Developers Private Limited, operating primarily in Haryana, has entered the spotlight due to legal encounters with its clients. An examination of the complaints against them reveals critical insights into their business practices and customer relations.

Builder Overview

Name: Santur Developers Private Limited
Number of Complaints: 16
Cases Won: 16
Cases Lost: 0
States with Projects: Haryana

Legal Case Details

Santur Developers finds itself embroiled in a total of 16 legal complaints. Notably, the builder has an impressive record of winning all cases contested. However, it is essential to delve deeper into the nature of the complaints and the outcomes, especially since the builder has faced challenges regarding adherence to legal standards set out in the Haryana Apartment Ownership Act of 1983.

Common Patterns in Cases

Cases Lost:
Despite the builder's current record of cases won, it’s essential to acknowledge the claims made against them. In all instances, appellants contended that their percentage entitlement to the common areas did not conform to the stipulations of the Haryana Apartment Ownership Act. The builder's defense consistently referenced adherence to legal frameworks, asserting compliance with the Act and the accompanying rules. The final verdicts indicated that the Haryana Real Estate Appellate Tribunal chose not to further investigate the matter, reflecting a lack of resolution in the concerns raised.

Cases Won:
On the other hand, in their legal victories, Santur Developers was able to uphold its interpretations of the legal obligations outlined in the necessary statutes. Their persistent claims of adherence to the relevant laws suggest a solid legal backing in their operations, even though this was challenged by the complaints filed. The uniformity in the nature of the claims indicates potential misunderstandings or miscommunications between the builder and the homeowners regarding shared responsibilities for common areas.

Conclusion

Overall Assessment

While Santur Developers Private Limited boasts a perfect track record in court, the singularity and frequency of complaints highlight significant concerns about their customer relations and communication regarding shared property rights. The challenges posed by homeowners imply that buyers should proceed with caution and conduct thorough research when considering a purchase from this builder.

Tips for Potential Buyers

1. Understand the Legal Framework: Familiarize yourself with the relevant housing laws, such as the Haryana Apartment Ownership Act, to know your rights regarding property ownership and common areas.
2. Engage in Open Communication: Ensure that there is clear communication with the builder regarding entitlements to common areas and other shared facilities before making any commitments.
3. Research Customer Feedback: Investigate previous customers' experiences with the builder, particularly concerning conflict resolution and customer service.
4. Review Legal Agreements: Have any legal documents or agreements reviewed by a legal professional to ensure clarity and fairness in terms.

General Tips for Selecting a Builder

• Check Track Records: Look at the builder’s past projects, including any legal issues, to gauge reliability.
• Seek Transparency: A trustworthy builder should be willing to provide detailed information regarding their projects and the legal frameworks that govern them.
• Consider Reviews and References: Word of mouth and online reviews can provide insights into the experiences of past and present homeowners.
• Assess Financial Stability: Opting for builders with strong financial backgrounds can reduce risks associated with project delays or incomplete construction.

In essence, while Santur Developers Private Limited may have succeeded in court, prospective buyers should approach their offerings with careful consideration and a well-informed mindset.

An analysis of the cases filed against the builder, which the builder won, revealed the following information. The cases can be grouped into a few key recurring themes, which reflect the primary disputes that arose in these legal battles.

The most prominent topic was related to disputes regarding entitlement in common areas, where appellants claimed that the proportionate percentage entitlement was not in accordance with 'The Haryana Apartment Ownership Act, 1983.' The builder successfully argued that their deed of declaration was compliant with the 1983 Act and the Rules, leading the Haryana Real Estate Appellate Tribunal to refrain from delving further into the matter and interfering with the order passed by the Authority. This theme emphasizes disputes over common property rights and regulatory compliance concerning shared spaces.

Another recurring theme involved complaints regarding the execution of conveyance deeds for common areas and facilities. In one instance, an appellant requested the execution of such a deed and the transfer of an amount related to the Interim Fund Management System (IFMS), but the builder contested this claim, arguing that it was filed through an ad-hoc committee rather than a duly constituted Residents' Welfare Association (RWA). The case was dismissed as premature, indicative of disputes often rooted in organizational legitimacy and procedural adherence.

The reasons behind these cases primarily included contesting regulatory adherence and the interpretation of property rights, with buyers claiming that their entitlements were disregarded or improperly calculated. The builder, Santur Developers Private Limited, exhibited a pattern of effectively defending itself, often stating that the complaints lacked sufficient legal grounding or that the opposing parties failed to comply with stipulated procedures for filing their grievances. This led to a situation where many allegations were dismissed based on procedural grounds rather than merit, highlighting a possible misunderstanding or mismanagement of the legal frameworks surrounding real estate transactions.

Notably, the builder's success in these cases does not merely reflect their legal strategy but also points to a broader trend in the real estate market, where claims from buyers can sometimes be unsubstantiated or exaggerated. This reinforces the notion that builders, such as Santur Developers Private Limited, must navigate not only contractual obligations but also the complexities of buyer relations and perceptions.

For potential buyers, it is crucial to approach the real estate market with due diligence and to gather reliable information regarding builders and their track record. While the builder has successfully defended against several claims, it is important to remember that there are legitimate concerns in the real estate sector that should not be overlooked. Buyers are advised to maintain a balanced view, recognizing that while disputes may arise, a builder's ability to successfully navigate those disputes can be indicative of their overall reputation and reliability in the market.