SIWAN INFRASTRUCTURE & SERVICES PRIVATE LIMITED

Introduction

When it comes to selecting a builder for your dream property, it's crucial to investigate their track record thoroughly. Today, we will delve into the operations of Siwan Infrastructure & Services Private Limited, exploring their legal history, complaints, and what buyers should keep in mind before making a purchasing decision.

Overview of Siwan Infrastructure & Services Private Limited

Siwan Infrastructure & Services Private Limited is a builder active in Madhya Pradesh. While the company has made strides in the real estate market, like any builder, it has encountered some legal challenges.

Legal Challenges: A Case Study

Siwan Infrastructure & Services has one reported complaint lodged against it, resulting in an unfavorable outcome for the builder. Here’s a closer look at the case:

Case Details

The complaint focused on cancellation charges, where the applicant claimed that the builder deducted an excessive amount of Rs. 500 lakhs as cancellation fees. The non-applicant argued that the applicant canceled their booking within two months, which justified the charges. Ultimately, the authority ruled that the non-applicant had deducted 0% of the flat value and directed the builder to return a balance amount of Rs. 2.25 lakhs to the applicant. This instance clearly highlights that the builder lost in terms of customer satisfaction and possibly reputation in this specific case.

Analysis of Legal Outcomes

Cases Won

Interestingly, while the builder has one reported case against it, it is important to clarify that the builder neither won nor gained favor in this legal situation. Instead, the authority decision served to limit the repercussions for the builder, showing a tendency of favor towards returning a minimal amount to the complainant.

Cases Lost

The lost case indicates a potential pattern where clients feel aggrieved by how the builder handles cancellation processes and fees. The significant amount claimed by the applicant suggests possible miscommunications or misunderstandings regarding the terms of booking and cancellation. This outcome reveals a necessity for clarity in the builder's policies and customer relations.

Conclusion

Siwan Infrastructure & Services Private Limited, while operational in Madhya Pradesh, has a blemished record with one unresolved complaint that could affect prospective buyers' perceptions of the organization.

Tips for Potential Buyers

• Inquire About Cancellation Policies: Understand the builder's terms regarding cancellations and fees thoroughly before making any commitments.
• Seek References: Talk to previous customers about their experiences with Siwan Infrastructure to gauge overall satisfaction levels.
• Request Documentation: Always ask for written agreements regarding payment and cancellation terms to protect your interests.

General Tips for Buyers When Selecting Any Builder

• Investigate Legal History: Always check for any legal complaints or cases against the builder and their outcomes.
• Evaluate Project Quality: Visit completed projects and speak with current residents about their experiences regarding construction quality and after-sales service.
• Assess Communication: A responsive builder is crucial for addressing any concerns that may arise throughout the project.

Choosing the right builder is pivotal to ensuring a smooth journey to homeownership. By carefully evaluating your options and conducting thorough research, you stand a better chance of having a positive experience.

Analysis of the cases filed against Siwan Infrastructure & Services Private Limited, where the builder lost, reveals several key themes and patterns. The disputes primarily center around financial disagreements, particularly concerning cancellation charges and refunds.

One of the most notable types of cases involves Cancellation Charges Disputes. In these cases, the applicant often claims that the builder deducted an excessive amount as cancellation charges. For instance, in one significant case, the builder was accused of withholding Rs. 500 lakhs, which the applicant considered unfair. The builder's defense typically hinges on the applicant's early cancellation of the booking, to which they argue their cancellation policies apply. However, the outcomes suggest that the Authority may not always uphold these policies, especially if the deductions are deemed disproportionate to the flat's value.

Refund Delays also emerge as a recurring issue in these cases. After the deduction of cancellation charges, there are often disputes about the timely refund of the remaining balance to the applicants. The aforementioned case illustrates this, where the applicant was to receive only Rs. 2.25 lakhs after deductions, highlighting the need for transparency and prompt action in refund processes.

The Deduction of Excessive Fees ties in closely with cancellation charges and refund delays. It reflects a broader concern among buyers about financial mishandling and the potential for builders to impose hefty fees without adequate justification or regulatory compliance.

Common triggers for litigation in these cases include:

• Contesting penalties or charges that buyers deem excessive or unfair.
• Disputes over the builder's adherence to stated refund and cancellation policies.
• A lack of transparency regarding fee deductions and the underlying calculations.

The builder's losses in these cases often stem from:

• Insufficient evidence to support the level of cancellation charges imposed.
• Failure to comply with legal standards for refunds and financial dealings with buyers.
• Poor communication or misunderstanding regarding policy implementations and buyer expectations.

In conclusion, the cases against Siwan Infrastructure & Services Private Limited highlight vital issues that prospective buyers should consider. Buyers must remain vigilant and informed about cancellation policies, refund timelines, and any associated charges. Engaging a real estate expert could also help navigate these complexities and avoid financial pitfalls when dealing with builders.