TEJOMAYA OWNERS ASSOCIATION

Introduction

The Tejomaya Owners Association is a builder operating primarily in Tamil Nadu with a focus on delivering quality residential projects. With only one complaint recorded against them yet successful in resolving that issue, it's essential to evaluate their performance and consider the vital aspects that potential buyers should weigh before making a purchasing decision.

Overview of Complaints and Legal Cases

In the world of real estate, complaints and legal disputes are not uncommon. However, Tejomaya has shown a commendable record in their dealings:

• Number of Complaints: 1
• Cases Won: 1
• Cases Lost: 0

This indicates that while they have faced complaints, they have effectively navigated the legal landscape to ensure customer satisfaction.

Analyzing the Case Details

In the sole case brought against Tejomaya, the complainant claimed several issues including delayed delivery of vacant possession, arbitrary increases in common area maintenance (CAM) charges without prior notice, and a failure to provide promised amenities. In response, Tejomaya attributed the delays to factors like the COVID-19 pandemic, while justifying the increase in CAM charges based on actual maintenance costs.

The outcome was favorable to the complainants, as the Authority directed Tejomaya to:

• Hand over the maintenance of common areas to the Association of Allottees.
• Provide the promised common amenities.
• Return GST and ITC to eligible customers.

Patterns in Legal Outcomes

Tejomaya’s success in this single case highlights an important pattern where they have accepted accountability and made amendments where necessary. They were responsive to the challenges presented and sought to justify their actions, ultimately yielding to the demands of the authority. This reflects a willingness to engage with customer grievances and rectify them appropriately.

The absence of any lost cases suggests that the builder may have a strategic approach to conflict resolution, possibly addressing issues before they escalate into more significant disputes.

Builder Assessment

Based on the data, the Tejomaya Owners Association demonstrates responsibility toward their commitments. Their track record indicates a proactive stance in responding to complaints, leading to a formulated resolution in favor of customer interests. For potential buyers, this is a promising indicator of reliability.

Tips for Potential Buyers

1. Research Thoroughly: Check online reviews and forums to gather insights into other buyers’ experiences with Tejomaya.
2. Inquire About Delays: Ask the builder about their delivery timelines and their plans to mitigate delays, especially concerning any unforeseen situations.
3. Clarify Charges: Make sure to understand the structure of CAM charges and any potential increases in the future.
4. Seek Written Commitments: Ensure that all promises regarding amenities and facilities are documented in your purchase agreement.

General Tips for Selecting a Builder

• Check Builder Reputation: Always look for builders with a clean track record and explore their history of handling projects and complaints.
• Visit Completed Projects: If possible, visit some of their completed projects to assess the quality of construction and amenities firsthand.
• Understand Legal Framework: Familiarize yourself with consumer rights and local regulations in real estate to protect your interests.
• Don’t Rush: Take your time deciding; after thorough research, when you find a builder you trust, you will feel more confident in your investment.

Conclusion

The Tejomaya Owners Association, with its solitary complaint and successful resolution, proves to be a relatively dependable builder in Tamil Nadu's competitive real estate market. For prospective buyers, exercising due diligence while considering Tejomaya and other builders is crucial for ensuring a smooth home purchasing experience.

An analysis of the cases filed by the builder, which it won, revealed the following information.

The various cases brought forth by Tejomaya Owners Association primarily revolve around three key themes: Delayed Possession Claims, Increased Common Area Maintenance Charges, and Disputes over Amenities Provision.

Under the category of Delayed Possession Claims, the builder faced allegations regarding the delay in delivering vacant possession of apartments. Homebuyers expressed dissatisfaction over prolonged waiting periods, often attributing these delays to negligence on the builder's part. Meanwhile, the Increased Common Area Maintenance Charges theme arose from disputes where the builder raised CAM fees, resulting in complaints from residents about lack of notice and justification for the hikes. Lastly, the Disputes over Amenities Provision were prevalent, with buyers seeking the fulfillment of promised amenities, citing non-compliance from the builder.

The common reasons for litigation initiated by the builder include contesting penalties related to delays, disputes over the timing of project completion attributed to external factors like the COVID-19 pandemic, and arguing against increased CAM charges that were based on actual costs incurred in property maintenance. These cases highlight a pattern where the builder often found itself on the defensive concerning accusations from homebuyers who may have inflated their claims or misunderstood contractual obligations and regulatory guidelines.

The reasons behind the builder's successful defenses often stemmed from the opposing parties' insufficient evidence, non-compliance with legal directives, misunderstandings regarding obligations related to land use or project classification, and, sometimes, exaggerated claims of negligence. These outcomes suggest that the builder had a robust legal strategy and a sound understanding of contractual terms that ultimately played a crucial role in securing favorable verdicts.

This analysis paints a picture of Tejomaya Owners Association's reputation within the competitive real estate market. It emphasizes a notable trend where builders may face false or exaggerated accusations from buyers, often resulting in legal actions. Tejomaya Owners Association has demonstrated a commendable ability to navigate these challenges effectively and establish a strong defense against unjust claims.

For potential buyers, this underscores the importance of making informed decisions. While legitimate disputes certainly exist within the real estate sector, this analysis indicates that builders like Tejomaya Owners Association can often successfully defend themselves against wrongful accusations. Buyers should approach any claims with caution, seek reliable information, and consider the broader context before drawing conclusions about a builder's integrity.