Shipping and Delivery Policy

Last Updated: April 17, 2025

This Shipping and Delivery Policy outlines how Builders & Projects (buildersandprojects.com) delivers our services and reports to customers.

1. Nature of Services

Builders & Projects primarily offers digital services, including:

  • Online access to a database of builder information and basic project details.
  • Paid access to detailed "Builder Reports" available directly on our website.
  • Paid delivery of personalized "Project Reports" via email (as part of specific purchase plans).
  • Access to informational content like blog posts and maps.

No physical goods are sold or shipped by Builders & Projects.

2. Delivery of Digital Access (Builder Reports)

  • Delivery Method: Access to the paid Builder Reports section of the website.
  • Timing: Access is typically granted automatically and immediately, or within a few minutes, upon successful completion and confirmation of your payment.
  • Confirmation: You will receive an email confirming your purchase and successful payment, which serves as confirmation of access being granted.
  • Access Issues: If you encounter technical difficulties accessing the reports after successful payment, please contact our support team at akash@buildersandprojects.com.

3. Delivery of Personalized Project Reports

  • Delivery Method: Reports are generated based on your purchase and delivered electronically as an attachment (e.g., PDF) to the email address provided during checkout or associated with your payment.
  • Timing: Personalized Project Reports are typically delivered within 24 to 48 business hours after successful payment confirmation. Business hours are generally considered Monday to Friday, excluding public holidays in India.
  • Requirements: Delivery is contingent upon successful payment. We may contact you if additional details about the specific project(s) are needed to generate the report.
  • Confirmation: You will receive the report via email. Please ensure your provided email address is correct and check your spam/junk folder if you do not receive the report within the specified timeframe.
  • Non-Receipt: If you do not receive your personalized report within 48 business hours, please contact us at akash@buildersandprojects.com, providing your order details.

4. No Shipping Costs

As all our products and services are digital, there are no shipping or handling costs involved.

5. Contact Us

If you have any questions regarding the delivery of our services or reports, please contact us:

Email: akash@buildersandprojects.com